Delivery Information · Malaysia & Worldwide
Shipping & Delivery
Learn more about our delivery options for West Malaysia, East Malaysia and international destinations. Shipping arrangements depend on product type, order size, destination and third-party logistics availability.
Need your order urgently?
We recommend courier delivery when available. Third-party lorry transport does not provide a fixed delivery schedule. Contact our team before ordering to discuss the available shipping options.
Domestic Shipping
Malaysia Delivery Methods
We work with third-party delivery and transport providers. Delivery estimates are provided for general reference and are not guaranteed arrival dates.
Courier Services
Suitable for orders that can be delivered through standard courier networks.
West Malaysia · Estimated
2–3 Business Days
Subject to courier pickup, location and service availability.
- Courier providers may include Citylink Express, Nationwide Express, PosLaju, Skynet and others.
- East Malaysia air delivery may take approximately 7 days.
- Courier charges are borne by customers and depend on the applicable shipment details.
- Express options are subject to availability and cannot be guaranteed.
Lorry Transport
Available for suitable orders within West Malaysia, particularly larger or bulk shipments.
Delivery Schedule
No Fixed Delivery Time
Arranged by the third-party transport company.
Our responsibility in the lorry transport arrangement is to hand over the customer's shipment to the selected third-party transport company.
After receiving the goods, the transport company arranges its own delivery route, departure schedule and final delivery through its drivers.
Deliveries to remote or less frequently served areas may take longer, as the transporter may wait for sufficient cargo before dispatching a vehicle.
Therefore, we are unable to confirm or guarantee a specific delivery date for lorry shipments. Customers requiring faster delivery are advised to choose courier services where available.
Transport fees are generally payable by customers upon delivery, unless otherwise agreed.
THIRD-PARTY SCHEDULINGSabah, Sarawak & Labuan
East Malaysia Shipping
Customers in East Malaysia may select air or sea freight depending on product eligibility, shipment size, shipping cost and availability.
Air Freight
East Malaysia Air Delivery
Within 7 Days*
Air freight is generally the faster shipping option for eligible shipments to East Malaysia.
The estimated shipping period is usually within approximately 7 days, depending on flight schedules, cargo handling, destination and carrier operations.
Sea Freight
East Malaysia Sea Delivery
3–4 Weeks*
Sea freight is available for suitable shipments and may be a practical choice for larger or heavier orders.
Delivery generally takes approximately 3–4 weeks, depending on vessel schedules, cargo consolidation, port handling and final delivery arrangements.
*All transit periods are estimates, not guaranteed delivery deadlines. They may vary due to shipment readiness, carrier operations, destination and other circumstances.
Pickup Service
Self-Collection
Collect Your Order in Puchong
Customers may arrange to collect their orders directly from our Puchong office.
Collection Address
No. 5, Jalan TPP 5/1,
Taman Perindustrian Puchong,
47100 Selangor, Malaysia.
Taman Perindustrian Puchong,
47100 Selangor, Malaysia.
Please contact our team before visiting to confirm stock readiness and collection arrangements.
Overseas Orders
International Delivery
Worldwide Shipping Enquiries
We offer international shipping for eligible products and destinations, subject to carrier availability and applicable restrictions.
- Our published international shipping policy excludes Israel.
- Shipping partners may include FedEx, DHL Express, GDEX Express, SF Express or other available logistics providers.
- Delivery times depend on the destination, shipping method, customs clearance and carrier arrangements.
- Shipping fees, applicable import duties, taxes and customs-related charges are borne by customers unless otherwise agreed.
- International customers should contact us to confirm the available shipping arrangement before placing an order.
Shipping Policy
Important Delivery Information
All delivery and transit periods displayed on this page are estimates only and do not constitute guaranteed arrival dates.
Lorry transport scheduling, vehicle departure and final delivery arrangements are determined by the appointed third-party transport company.
Remote-area lorry deliveries may be delayed by route planning, cargo consolidation and vehicle load availability.
Customers who require faster delivery should inform us before confirming their order so available courier options can be considered.
Delivery may be affected by public holidays, weather, carrier disruptions, customs clearance, vessel schedules and other circumstances.
Sun-Shine Marketing (M) Sdn Bhd may revise shipping arrangements according to logistics availability and operational requirements, subject to applicable laws and confirmed customer agreements.
Where a delivery problem occurs, customers should contact our team with their order details so we can assist with follow-up through the relevant transport provider.
Delivery Support
Frequently Asked Questions
How long does lorry transport delivery take?
Lorry transport does not have a guaranteed or fixed delivery schedule. After we hand over the shipment to the transport company, the transporter and its drivers arrange the delivery.
The actual timeline depends on destination, route planning and vehicle load availability.
Why can lorry deliveries to remote areas take longer?
Certain remote areas receive fewer regular transport trips. The transport company may wait until there is sufficient cargo before arranging a vehicle to serve that route.
These arrangements are managed by the third-party transporter.
What shipping method should I choose for urgent orders?
We recommend courier delivery where available if delivery speed is important.
Please contact our team before ordering so we can advise on suitable shipping options. Courier transit times are still subject to the carrier.
How long does air freight take to East Malaysia?
Air freight generally takes approximately 7 days or less for eligible shipments, subject to flight schedules, cargo handling and logistics conditions.
This is an estimate, not a guaranteed delivery deadline.
How long does sea freight take to East Malaysia?
Sea freight generally takes approximately 3–4 weeks.
Transit time depends on vessel schedules, cargo consolidation, port handling and destination.
Who pays the shipping or transport fees?
Shipping and transport fees are generally borne by the customer, unless otherwise agreed.
For lorry transport, the transporter may collect the delivery fee upon arrival. Please confirm the arrangement before shipment.
Can I collect my order in person?
Yes. Self-collection is available by arrangement at our Puchong office. Please confirm that your order is ready before visiting.
Do you offer international shipping?
International delivery is available for eligible products and destinations, subject to carrier restrictions.
Contact our team to confirm shipping eligibility, arrangements and charges before placing your order.
Need Help With Shipping?
Contact us for delivery arrangements, order collection and freight enquiries.
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