FAQs

Frequently Asked Questions


(K) is Middle standard Dye ink reflective tinted film. This film can last long up to 2/3 years.

(P) is High standard Pigment reflective film. This category film can last long more than 5/6 years.

We do have USA quality window films/tints. We also have a variety of window films/tints from Germany, India, China and Korea.

For further enquiries, you may email (sales@tintedfilm.com.my) or Whatsapp (+601 2510 0232) us to find out more.

We have many customers who prefers to tint their own cars/home/office. We will supply the window film/tint to them and they will install it themselves.

You can check out the step-by-step guide on how you can do it yourself here.

VLT, TSER, IRR AND UVR are the terminologies used in the window film industry. They’re used to determine the specifications of films.

They might be confusing to those who are not familiar. You may understand more by clicking here.

In most cases, any customs or import duties are charged once the parcel reaches its destination country.

You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the shipment.

Sun-Shine Marketing (M) Sdn Bhd has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Yes we do! We deliver worldwide to all countries except Israel.

Our international shipping partners are FedEx, DHL Express, GDex Express and SF Express.

You can check out our delivery options here.

To track the status of your order, you may click on “Track Your Order” on our website and enter your Tracking Number.

To change your order, please be in direct contact with us at sales@tintedfilm.com.my or for a quicker response, call or Whatsapp us at +601 2510 0232.

To cancel your order, please to go My Account > Orders and click Cancel. If you’re unable to do so since you’ve paid, please be in direct contact with us at sales@tintedfilm.com.my or for a quicker response, call or Whatsapp us at +601 2510 0232.

To  request for a refund, exchange or to return your order , you may do by contacting us at sales@tintedfilm.com.my or for a quicker response, call or Whatsapp us at +601 2510 0232.

Refunds, exchanges and returns are not allowed if the products are damaged, used or tampered with. If we’ve received the products back and found that it has been damaged, used or tampered with, we have the rights to return the products back to you at your own costs and refuse refunds.

Please read our Terms and Conditions for more information.

To use your e-Gift cards or any discount/coupons/promotional codes, you need to key it in the Checkout page before you proceed to confirm your order and to make payment. There will be a section called “Discount Code”. Enter your code and click “Apply Coupon”.

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